Policies
Privacy Policy
How we collect, use and protect your personal information under Canadian privacy law.
Last updated: October 13, 2026
This Privacy Policy describes how North49 ("North49", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase (collectively, the "Services").
This policy is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated "Last updated" date. Continued use of our Services constitutes acceptance of any updates.
Information We Collect
We collect personal information necessary to operate our business, fulfill orders, maintain security, and comply with legal obligations.
1. Information You Provide
This may include:
- Name
- Email address
- Billing and shipping address
- Phone number
- Account login credentials
- Order and transaction details
- Customer support communications
Providing certain information is necessary to complete transactions or access specific features.
2. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Pages visited and interaction data
- Date and time of access
- Approximate geographic location based on IP address
This information helps us maintain security and improve functionality.
3. Information from Third Parties
We may receive information from trusted service providers, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Fraud prevention services
These providers process information in accordance with their own privacy policies.
How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Provide customer support
- Maintain account functionality
- Communicate order updates and service information
- Detect and prevent fraud or unauthorized activity
- Improve website functionality and performance
- Comply with legal and regulatory obligations
We do not sell personal information.
Sharing of Personal Information
We may share personal information with trusted service providers strictly as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics and security providers
We may also disclose personal information if required by law, regulation, or legal process.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Improve user experience
- Analyze website performance
- Support security measures
You may disable cookies in your browser settings, though certain features may not function properly.
Data Storage and Retention
Your personal information may be stored in Canada or processed in other jurisdictions where our service providers operate.
We retain personal information only as long as necessary to:
- Fulfill business and legal obligations
- Maintain transaction records
- Prevent fraud
- Resolve disputes
Your Privacy Rights (Canada)
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for certain uses
- Request deletion where legally permissible
To exercise these rights, contact us using the information below.
We may verify your identity before responding.
Security of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including:
- SSL encryption
- Secure payment processing
- Restricted internal access
No system can guarantee absolute security.
Children's Privacy
Our Services are intended for individuals who have reached the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
Contact Information
For questions, requests, or privacy-related inquiries, contact:
North49
Email: [email protected]
Website: northfortynine.ca